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Advisor Centre

Advisor Centre

IFIC recognizes the vital role that financial advisors and planners play in helping Canadians build the savings they need to achieve their life goals and dreams. The value of advice is well documented through research and validated through the high number of Canadians who depend on advisors to help them make good investment choices. Canadian investor confidence in advisors is high, and advisors work hard to maintain their clients’ trust.

Today’s advisor works in an environment of rapid change, with the introduction of Fund Facts and CRM I and 2 , expanded digital resources, a growing range of investment products, demographic groups with vastly different expectations and needs, and ongoing regulatory change.

IFIC’s Advisor Centre offers tools and insights to help advisors talk to their clients, as well as information on regulatory topics of particular interest to dealers and advisors.  If you don’t find the topic you are looking for here, use our search engine to locate it on another part of the website.

Most of our advisor materials are available publicly but a few are member-only.  So if you are registered with an IFIC member firm, be sure to apply for a user account to access member materials. Sign up for our weekly newsletter to receive notices of new materials as they are posted.

Featured Documents

Video Transcript: Elder-friendly Practices
(July 12, 2018)

Best-practice Checklist

This is a checklist of best practices advisors can implement to help make their offices or meeting spaces more accommodating for elderly clients.

(July 12, 2018)

Presentation: Elder-friendly Practices

This presentation provides practical guidance for having elder-friendly client meetings and conversations.

(July 12, 2018)

IFIC releases new video to help advisors establish elder-friendly practices
(July 12, 2018)

Presentation: Understanding Capacity and Decision-making

This presentation provides information to guide advisors in thinking about the concept of capacity as they continue to work to improve their interactions with older investors.

(July 5, 2018)

Video Transcript: Understanding Capacity and Decision-making
(July 5, 2018)

IFIC expands its Vulnerable Investors Resource Centre with new advisor materials on capacity and decision making
(July 5, 2018)

IFIC launches video series to help advisors support elderly clients
(June 25, 2018)

Presentation: Dealing with Elder Abuse

This presentation shares insights to help advisors meet the special needs and concerns of aging investors and understand how aging investors can become vulnerable to neglect or abuse.

(June 25, 2018)

Video Transcript: Dealing with Elder Abuse
(June 25, 2018)

Advisor Insights: Meeting the Needs of Investors with Cognitive Decline

This checklist helps advisors prepare for the challenges of working with investors who are experiencing cognitive decline. It provides information about what to watch for when advising these clients, and actions to ensure the advisor and dealer are meeting regulatory and legal obligations. A separate checklist has been developed to guide advisors in identifying and addressing situations where a client might be subjected to financial exploitation.

(June 15, 2018)

Advisor Insights: Protecting Investors from Financial Exploitation

This checklist has been developed to guide advisors in identifying and addressing situations where a client might be subjected to financial exploitation. It provides information about what to watch for when advising these clients, and actions to ensure the advisor and dealer are meeting regulatory and legal obligations.

(June 15, 2018)

Advisor Insights: Global Regulatory Developments in Investor Protection (May 2018)

This issue of Advisor Insights focuses on regulatory developments in 16 countries and is based on a research report that was updated in May 2018. It summarizes report findings in a number of areas, including expanded disclosure, targeted reforms, best interest standard and embedded commissions and includes key points for advisors to discuss with clients.

(May 31, 2018)

Your Guide To Investment Funds (Winter 2018)

Understand your investments and secure your future

(January 31, 2018)

Advisor Insights Modest Investors – Easy Access and the Freedom to Choose are Keys to Successsful Long-term Investing (January 2018)

This issue of Advisor Insights contains data on the household assets of Canadian investors and provides insights on the difference that access to advice can make in their long-term savings.

(January 31, 2018)

"It's your money. Find out more." – A Toolkit for Dealers and Advisors (November 2017)

The Investment Funds Institute of Canada has created this toolkit to help advisors engage with clients about the new information investors will receive about the performance of their investments and the fees they paid to their dealer under the initiative known as “CRM2”. The materials in this toolkit were created to encourage investors to open their statements and read the new information.

(November 27, 2017)

Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments (November 2017)

This is part of a special three-part series of Advisor Insights. The series focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients and Advisor Insights: Answering Your Clients’ Questions about Services and Fees.

(November 27, 2017)

Advisor Insights: Answering Your Clients’ Questions about Services and Fees (November 2017)

This is part of a special three-part series of Advisor Insights. The series focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients and Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments.

(November 27, 2017)

Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients (November 2017)

This is part of a special three-part series of Advisor Insights that focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments and Advisor Insights: Answering Your Clients’ Questions about Services and Fees.

(November 27, 2017)

Text: Safeguarding Access to Financial Advice for Canada's Middle Class (June 15, 2017)
(June 15, 2017)