Vulnerable Investors
In 2014, IFIC created a multi-stakeholder task force to identify and help the industry address issues relating to vulnerable investors, especially those experiencing cognitive decline. The work of the task force includes researching and compiling existing best practices for advisors and firms when working with seniors and other potentially vulnerable investors and developing practical materials that help advisors to better identify and manage cognitive impairment in clients.
The industry sees this as a ‘neighbourhood issue’ and is working collaboratively with regulators and investor advocates to develop tools to support advisors and to create a resource centre for those willing to share materials.
Documents
2018
Best-practice Checklist
This is a checklist of best practices advisors can implement to help make their offices or meeting spaces more accommodating for elderly clients.
Presentation: Elder-friendly Practices
This presentation provides practical guidance for having elder-friendly client meetings and conversations.
Presentation: Understanding Capacity and Decision-making
This presentation provides information to guide advisors in thinking about the concept of capacity as they continue to work to improve their interactions with older investors.
Presentation: Dealing with Elder Abuse
This presentation shares insights to help advisors meet the special needs and concerns of aging investors and understand how aging investors can become vulnerable to neglect or abuse.
This is a checklist of best practices advisors can implement to help make their offices or meeting spaces more accommodating for elderly clients.
This presentation provides practical guidance for having elder-friendly client meetings and conversations.
This presentation provides information to guide advisors in thinking about the concept of capacity as they continue to work to improve their interactions with older investors.
This presentation shares insights to help advisors meet the special needs and concerns of aging investors and understand how aging investors can become vulnerable to neglect or abuse.
