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The Voice of Canada’s Investment Funds Industry

CRM Tools and Tips

These materials will help advisors build their knowledge and talk to their clients about the changes arising from CRM2. Many of these items were developed through wide collaboration with industry members and consultation with other stakeholders.

The list includes issues of IFIC’s advisor-focussed information bulletin, Advisor Insights. The material in Advisor Insights uses plain language to make it easier for your clients to understand their new reports and to ask meaningful questions.


Your Guide to Investment Funds – Winter 2017

Understand your investments and secure your future.

Continuing Education Module on CRM2 Requirements

This online course, available free of charge, is offered by IFSE Institute (the educational arm of IFIC) to teach financial advisors about disclosure requirements and advisor obligations under CRM2. The course is designed for investment dealers, mutual fund dealers, exempt market dealers and their representatives.

CRM2 Spotlight: Considerations for Dealers

This bulletin outlines direction provided by the Canadian Securities Administrators (CSA) and the Mutual Fund Dealers Association (MFDA ) to assist dealers in meeting various requirements of CRM2. It focuses on three areas: the application of CRM2 to investments that are not securities, such as segregated fund contracts, annuities and GICs; transfer payments from affiliates; and referral fees.

Dealer Checklist: CRM2 – 2015 Requirements (updated November 2015)

Outlines new information that dealers must include on clients’ account statements as of December 31, 2015, and provides insights and practical information to help dealers meet these requirement.

Advisor Insights – CRM2 Myths and Facts

This fact sheet focuses on frequent factual errors observed in media coverage about the timing and content of CRM2 reporting requirements. It has been prepared to provide advisors with accurate information about key aspects of CRM2. The same information has been provided to journalists in an effort to improve the accuracy of media coverage.

Advisor Insights – Pre-Trade Disclosure (IFIC) – IFIC-branded

Outline of requirement of new rule to help companies meet July 15, 2014 requirement to provide investors with pre-trade disclosure.

CSA Notice RFC31-103 CRM2 (June 15, 2011)

CSA Proposed Amendments to NI 31-103 CRM2 Research AllenResearch Appendix B (June 15, 2011)

CSA Proposed Amendments to NI 31-103 CRM2 Appendix A (June 15, 2011)

KPMG Report on Value Proposition of Financial Advisory Networks