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The Voice of Canada’s Investment Funds Industry

Performance Reporting & Cost Disclosure

The mutual funds industry supports recent regulatory initiatives that provide investors with important information before and after they purchase their investments.

Members of the industry are working together and collaborating with regulators to implement major changes to the information that investors receive through Fund Facts, before clients purchase a mutual fund, and also through CRM2.

Once CRM2 is fully implemented (which, in most cases, will be in the first quarter of 2017), investors will know, in dollar amounts, all of the costs associated with their accounts. On the performance side, they’ll see how well their investments have performed in dollar terms and their percentage rate of return over several time periods.

When it is fully up and running, CRM2 is expected to strengthen investors’ understanding of their investments and their confidence to make sound decisions.

IFIC is encouraging its members, and the industry generally, to adopt consistent investor-friendly language in their all their materials. IFIC has created an inventory of plain language materials that can be shared broadly to help advisors inform their clients.

We continue to work closely with our members and regulators on all aspects of implementation.



Documents

2017
Your Guide to Investment Funds – Winter 2017

Understand your investments and secure your future.


2016
"It's your money. Find out more." – A Toolkit for Dealers and Advisors

The Investment Funds Institute of Canada has created this toolkit to help advisors engage with clients about the new information investors will receive about the performance of their investments and the fees they paid to their dealer under the initiative known as “CRM2”. The materials in this toolkit were created to encourage investors to open their statements and read the new information.


Advisor Insights: Answering Your Clients’ Questions about Services and Fees

This is part of a special three-part series of Advisor Insights. The series focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients and Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments.


Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients

This is part of a special three-part series of Advisor Insights that focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments and Advisor Insights: Answering Your Clients’ Questions about Services and Fees.


Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments

This is part of a special three-part series of Advisor Insights. The series focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients and Advisor Insights: Answering Your Clients’ Questions about Services and Fees.


New Infographic Helps Investors Understand What Services They Receive for Their Mutual Fund Fees

Preparing CRM2 Reports for Your Clients: A Guide for Dealers

This guide provides details of key requirements for the two new reports required in the final phase of CRM2, along with practical tips on how to ensure your reports achieve regulatory goals while strengthening the investor-advisor relationship.


IFIC Releases Guide to Help Dealers Prepare New CRM2 Client Reports

Continuing Education Module on CRM2 Requirements

This online course, available free of charge, is offered by IFSE Institute (the educational arm of IFIC) to teach financial advisors about disclosure requirements and advisor obligations under CRM2. The course is designed for investment dealers, mutual fund dealers, exempt market dealers and their representatives.


Implementing the Final Phase of CRM2

Presentation by Michael Stanley (President & CEO, Quadrus Investment Services Ltd. and Chair of IFIC’s CRM2 Communications Task Force) to The Strategy Institute