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The Voice of Canada’s Investment Funds Industry

Fiduciary Duty/Best Interest Standard

What exactly is a fiduciary duty? What do we mean by the term “best interest standard?” What is the difference between a statutory (legislated) standard and one based on common law? What does it all mean to the investor? To the advisor? To the industry?

The question as to whether Canada’s regulators impose strict enough expectations on advisors is under active review and debate.

As a minimum, all advisors are required “to deal fairly, honestly, and in good faith with clients.” They are required to “observe high standards of ethic and conduct in the transaction of business with clients.” Extensive regulations by securities commissions and self-regulatory organizations impose strict rules around:

  • Proper disclosure and conflict of interest
  • Prohibited sales practices
  • Supervision of activity in clients accounts
  • Advisor background checks (police, credit, employment, education, proficiency)
  • Education requirements
  • Insurance and bonding.

The industry’s regulators are rigorous in their oversight and enforcement. Investors who believe their advisor has not served them well have access to a robust dispute resolution process at no cost. In rare cases when the dispute resolution process cannot address the complaint, legal recourse is available through the courts.

Each advisor/investor relationship is unique, with different levels of knowledge, reliance and decision-making. As an industry, we believe the system is best able to accommodate this wide variety of relationships, serving both investors and the advisory community well.


IFIC Submission - CSA - Client Focused Reforms (October 19, 2018)

IFIC Submission - CSA - Title Reform Proposal (September 14, 2018)

IFIC Submission — CSA — CSA Consultation Paper 33-404 — Proposals to Enhance the Obligations of Advisers, Dealers, and Representatives toward Their Clients (September 20, 2016)

IFIC Executive Summary — IFIC Response to CSA Consultation Paper 33-404: Proposals to Enhance the Obligations of Advisers, Dealers, and Representatives Toward their Clients

CSA Consultation Paper 33-403: a legal analysis by Laura Paglia, Torys (November 11, 2013)

CFIQ Submission to CSA - Consultation Paper 33-403 (February 22, 2013) English Translation of French Submission

IFIC Submission to CSA - Consultation Paper 33-403 (February 22, 2013)