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The Voice of Canada’s Investment Funds Industry

Member Resources


IFIC provides a range of resources to help advisors and dealers support and communicate with investors. These resources were designed to:

  • Assist dealers with meeting CRM2 requirements;
  • Help advisors build their knowledge and provide meaningful information to their clients about the changes arising from CRM2 and the value that an advisor delivers;
  • Provide guidance to advisors on the challenges of working with aging investors who may face cognitive decline and be vulnerable to financial exploitation; and
  • Other topics that could strengthen conversations between investors and advisors.

The list contains many issues of IFIC’s advisor-focussed information bulletin Advisor Insights.

Many of these tools are available to all industry participants because we believe that consistent use of language across the industry will benefit investors. IFIC members can rebrand the advisor- and investor-facing information to circulate through their distribution channels.

Please check back often for updates.

Note: If you are an IFIC member, please login to access the complete roster of member resources.

For Dealers and Advisors

Advice and the Modest Investor: A Canadian Perspective

Media Backgrounder: Financial Advice – Who Needs It and Why.

Advisor Insights: Advice Creates Strong Value for Canadians
This document highlights findings from research studies that were completed in recent years showing that having a financial advisor offers significant benefits to Canadians and to our economy.

Your Guide to Investment Funds – Winter 2017
Understand your investments and secure your future.

Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments
This is part of a special three-part series of Advisor Insights. The series focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients and Advisor Insights: Answering Your Clients’ Questions about Services and Fees.

Advisor Insights: Answering Your Clients’ Questions about Services and Fees
This is part of a special three-part series of Advisor Insights. The series focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients and Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments.

Advisor Insights: An Opportunity to Strengthen Your Relationships with Clients
This is part of a special three-part series of Advisor Insights that focuses on helping advisors have better conversations with their clients about their investments as the final stages of CRM2 are implemented. The other two bulletins in the series are: Advisor Insights: Answering Your Clients’ Questions about the Performance of their Investments and Advisor Insights: Answering Your Clients’ Questions about Services and Fees.

Infographic: Value for Your Mutual Fund Fees
This infographic highlights the services that retail investors receive for the fees that they pay through their purchase of mutual funds.

Preparing CRM2 Reports for Your Clients: A Guide for Dealers
This guide provides details of key requirements for the two new reports required in the final phase of CRM2, along with practical tips on how to ensure your reports achieve regulatory goals while strengthening the investor-advisor relationship.

Advisor Insights: Meeting the Needs of Investors with Cognitive Decline
This checklist helps advisors prepare for the challenges of working with investors who are experiencing cognitive decline. It provides information about what to watch for when advising these clients, and actions to ensure the advisor and dealer are meeting regulatory and legal obligations. A separate checklist has been developed to guide advisors in identifying and addressing situations where a client might be subjected to financial exploitation.

Advisor Insights: Protecting Investors from Financial Exploitation
This checklist helps advisors prepare for the challenges of working with investors who are experiencing financial exploitation. It will assist advisors in identifying the signs of financial abuse among their older clients, and equip them with high level guidance should they suspect financial exploitation. A separate checklist has been developed to guide advisors in identifying and addressing situations where a client might be experiencing cognitive decline.

Continuing Education Module on CRM2 Requirements
This online course, available free of charge, is offered by IFSE Institute (the educational arm of IFIC) to teach financial advisors about disclosure requirements and advisor obligations under CRM2. The course is designed for investment dealers, mutual fund dealers, exempt market dealers and their representatives.

Infographic: Reach Your Financial Goals
Building long-term wealth is simpler than you may think. Investing in mutual funds and working with an advisor can help you reach your financial goals

Advisor Insights: Will Rules in Other Countries Lead to New Regulations in Canada?
Securities regulators in Canada and internationally have increased their focus in recent years on regulatory reforms aimed at improving investor protection and enhancing the investor experience. This issue of Advisor Insights looks at one area under regulatory review: advisor compensation.

CRM2 Spotlight: Considerations for Dealers
This bulletin outlines direction provided by the Canadian Securities Administrators (CSA) and the Mutual Fund Dealers Association (MFDA) to assist dealers in meeting various requirements of CRM2. It focuses on three areas: the application of CRM2 to investments that are not securities, such as segregated fund contracts, annuities and GICs; transfer payments from affiliates; and referral fees.

Dealer Checklist: CRM2 – 2015 Requirements (updated November 2015)
Outlines new information that dealers must include on clients’ account statements as of December 31, 2015, and provides insights and practical information to help dealers meet these requirement.

Advisor Insights: The Real Cost of Owning Mutual Funds in Canada and the U.S.

Advisor Insights – CRM2 Myths and Facts
This fact sheet focuses on frequent factual errors observed in media coverage about the timing and content of CRM2 reporting requirements. It has been prepared to provide advisors with accurate information about key aspects of CRM2. The same information has been provided to journalists in an effort to improve the accuracy of media coverage.

Mapping Fees into the Model Report on Charges and Compensation (June 17, 2016)
This document maps FundSERV Standards Files with lines on IFIC’s Model Report on Charges and Compensation so that all dealers can consistently record their costs in their charges and compensation reports.

Model Report on Charges and Compensation: CRM2 – 2016 Requirement (April 13, 2015)
The raw template prepared by the regulators has been enhanced with simplified language and easy-to-follow layouts to improve investor understanding. Dealers can meet the requirements of CRM2 by providing separate reports or by integrating the information into their quarterly account statements once per year. The Model Report on Charges and Compensation was reviewed by staff at the Mutual Fund Dealers Association and their comments were incorporated. See IFIC’s guide “Preparing CRM2 Reports for Your Clients” for insights on preparing these reports.

Model Report on Investment Performance: CRM2 – 2016 Requirement (April 13, 2015)
The raw template prepared by the regulators has been enhanced with simplified language, and easy-to-follow layouts to improve investor understanding. Dealers can meet the requirements of CRM2 by providing separate reports or by integrating the information into their quarterly account statements once per year. The Model Report on Investment Performance was reviewed by staff at the Mutual Fund Dealers Association and their comments were incorporated. See IFIC’s guide “Preparing CRM2 Reports for Your Clients” for insights on preparing these reports.

Advisor Insights – Benchmark Disclosure (IFIC) – IFIC-branded
Outline of requirement of new rule, including plain-language description of benchmarks, to help companies meet July 15, 2014 requirement to provide investors with a description of benchmarks.

Advisor Insights – Pre-Trade Disclosure (IFIC) – IFIC-branded
Outline of requirement of new rule to help companies meet July 15, 2014 requirement to provide investors with pre-trade disclosure.

New Evidence on the Value of Financial Advice (November 2012)